Privacy Policy | ReviewLoop

1. Introduction

Welcome to ReviewLoop.in. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Business Information

When you sign up for our services, we collect business information including your business name, contact details, email address, and phone number.

2.2 Review Data

We collect review data from your connected business profiles (Google Business Profile, etc.) with your explicit authorization. This includes review ratings, review text, and review timestamps.

2.3 Usage Data

We may collect information about how you access and use our services, including device information, IP address, and usage patterns.

3. How We Use Your Information

To provide and maintain our review monitoring and insights services
To send you monthly insights and notifications via WhatsApp
To alert you about low ratings or negative reviews
To improve and optimize our services
To communicate with you about your account and our services
To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Read-Only Access

We emphasize that ReviewLoop operates with read-only access to your business profiles. We do not edit, modify, or post any content on your behalf. You maintain full control over your business listings and can revoke our access at any time.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations or court orders
To protect our rights, privacy, safety, or property
With service providers who assist us in operating our services (under strict confidentiality agreements)

7. Your Rights

You have the right to:

Access and review your personal information
Request correction of inaccurate information
Request deletion of your personal information
Revoke authorization to access your business profiles at any time
Opt-out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@reviewloop.in

WhatsApp: +91 8758379686

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.